Order Cancellations

Cancellation of an order can be done within 24 hours of placing the order.

You can write to us at support@onushshar.com for cancelling an order along with your order details and reasons for the cancellation.

All orders are generally dispatched with 2 business days after the order is placed and you are notified about the dispatch via email. Once an order is dispatched from our end, it cannot be cancelled.

In case of cancellation of a prepaid order, we will be refunding the full order amount to your original method of payment. We will initiate the refund within 2 business days after the cancellation. You will receive the credit within a certain amount of days, depending on your card issuer's/bank's policies.