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Shipping & Delivery

Order Processing

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All orders are processed and dispatched within 2 business days after the order is placed. Orders are not dispatched for shipping on Sundays or national holidays.

In case of COD orders, we may need to sometimes send you OTP to your phone to confirm your order and verify your address, before we dispatch your order from our end for shipping. Please provide us with a valid phone number while purchasing with COD payment method. Please note that COD orders may take longer to process and dispatch compared to prepaid orders.

We quality control our processing and packaging system for timely dispatch of your order. However, dispatch of your order may be delayed occasionally due to high volume of orders/technical issues.​ In case of a significant delay in dispatch of your order, please write to us at support@onushshar.com

Shipping Charges

A flat rate shipping of Rs. 99/- is applicable on orders below Rs. 999/- in India.

 

Please note that this shipping fee is non-refundable under any circumstances. The shipping fee will be added to your order at the time of checkout.

​We currently do not ship outside India.

Free Shipping is applicable on all orders above Rs. 999/- across India.

Cash On Delivery of orders is available for all Indian pincodes, regardless of your order value. We do not charge any extra fees for COD orders.

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Dispatch Confirmation

You will receive a shipment confirmation email once your order has been dispatched from our end. It will contain your shipment tracking number(s). The tracking number will be active within the next 24 hours.

Shipment On The Way

Once the package is shipped by our courier partner within 24 hours of its dispatch, you will receive email and SMS notifications about the transit details of your shipment. You will be able to check the estimated delivery date of your package as well by clicking on the tracking link provided to you.

Courier Partners

We ship our orders with multiple courier partners, namely, Ekart Logistics, ShadowFax, Delhivery, Ecom Express & Amazon Shipping, depending on the availability of their service to the customer's pincode. In case of any delay or other issues of delivery of your shipment, please write to us at support@onushshar.com.