Order Cancellations

Cancellation of an order can be done within 24 hours of placing the order.​

You can write to us at support@onushshar.com for cancelling an order along with your order details and reasons for the cancellation.

​​All orders are generally dispatched with 2 business days after the order is placed and you are notified about the dispatch via email/SMS. Once an order is dispatched from our end, it cannot be cancelled.

​In case of cancellation of a prepaid order, we will be refunding the full order amount to your original method of payment. We will initiate the refund within 2 business days after the cancellation. You will receive the credit within a certain amount of days, depending on your card issuer's/bank's policies.